RETURNS AND EXCHANGES
At 4Runner Lifestyle, your off-road adventure satisfaction is our priority. Take a moment to review our updated return and exchange policy tailored for your accessory needs:
30-Day Adventure Guarantee:
We proudly offer a refund or exchange on all accessories within 30 days of delivery, as long as they remain uninstalled, unopened, and unused, in their original packaging. We recognize that decisions take time, so we've extended our return window to better accommodate your exploration plans.
Restocking Fee Clarity:
Most items won't encounter a restocking/cancellation fee. However, larger gear like rock sliders, bumpers, skid plates, and roof racks may be subject to such fees. All international fees/duties are the customers responsibility.
Easy Return and Exchange Process:
To initiate a return or exchange for your accessories, simply click the “Text us” button in the bottom left of our website or text +1 385-526-3903 with your order number and details. Our enthusiast customer service team is here to assist you promptly.
Refund and Exchange:
Once your return is received and inspected, we'll notify you via email if the item was accepted or rejected. Although shipping charges are non-refundable, we're dedicated to processing your refund or exchange efficiently. Approved refunds will be credited back to your original payment method or issued in store credit within a specified timeframe. The customer is responsible for the return shipping fee and it will be deducted from the refund.
Ongoing Adventure Support:
Adventure is our passion, and we stand behind every accessory we sell. For any questions or concerns, reach out to our dedicated support team.
Encouraging Gear Exchanges:
We understand preferences may evolve like terrain, and we encourage exchanges to ensure your gear is a perfect fit for your next adventure. Explore our variety of gear, and our team will facilitate a hassle-free exchange.
Thank you for choosing 4Runner Lifestyle for your accessory needs. We value your business and are here to make your journey exceptional.